Clients are referred to Reach Out by hospital discharge teams, the HertsHelp Hospital Community Navigation Service or another health or social care provider.

If you are a professional who is supporting a client who is recently home from hospital, please contact us via email to This email address is being protected from spambots. You need JavaScript enabled to view it. or over the phone on 01462 689403 to discuss the referral process.
Our volunteers can:


  • Visit people at home to check they’re ok
  • Make tea and coffee and have a chat
  • Support people to get back to doing the things they enjoy during their recovery
  • Collect small items of essential shopping, such as bread, milk, fruit, snacks etc
  • Accompany clients on outings such as follow up appointments or shopping
  • Support people to rebuild their confidence during their period of recovery
  • Collecting prescriptions
  • Provide short term support with pet care
  • Support people to try new activities or visit other services that may help them
  • Researching and signposting people to other services that may be useful

If you live in North Herts or Stevenage call us on 07780 304068


If you live in East Herts or Broxbourne call us on 07435 549130


If you live in Welwyn & Hatfield, St Albans or Hertsmere call us on 07917 978728

If you live in Watford, Three Rivers or Dacorum call us on  07780 313651

For General Enquiries you can contact our main office on 01462 689403