Meet the Team



The staff team are available Monday to Friday between 9:00am and 4:30pm




Kim is the coordinator for the West. She looks after Watford, 3 Rivers and Dacorum and has now been at Reach Out since 2020. Kim was our 2nd Support Coordinator and helped the Reach Out Project grow by taking on the south and West of Hertfordshire in the height of the pandemic, which in turn has led to the project being the success it is today. Kim’s background in customer service and Dementia Care really helps her to support her volunteers, to look after her area and her lovely clients.
Kim’s strength is that she is incredibly organised! She is confident and outspoken – using her knowledge and experience to come up with great ideas which she shares with the team. More than just talking though – Kim likes to get things done and she is excellent at keeping things organised. Kim takes the time to support her fellow Support Coordinators in any way she can.




Amanda is our Support Coordinator for Stevenage and North Herts. She has been part of the team for over 4 years and played a huge part in Reach Out’s growth from a small project in the north to the large countywide project we have now! Amanda’s background is from caring and hospice settings which has given her some great skills and experience to support our clients and volunteers.
Amanda’s strengths are that she is very supportive and looks after all the Support Coordinators and her colleagues at North Herts & Stevenage CVS. Amanda really cares about the team and about the project – her warmth and compassionate approach make her a great listener and a huge support to everyone.




Vicky is the Head of Community Services and Wellbeing and manages the Reach Out project.  She supports Reach Out and all the Support Coordinators. She has been part of Reach Out since the beginning in January 2019 – and has recruited the 4 Support Coordinators in the team. Vicky is responsible for all our social media and communications. She attends all the meetings and develops everything behind the scenes. She also dips her toe into each area when needed and helps with visits and inductions.
Vicky’s strength is that she is very knowledgeable about the charity sector, with 20 years of experience of working for charities, not-for-profit and community organisations. She is incredibly proud and passionate about Reach Out and all the amazing things our volunteers are doing to help older people throughout the county. 




Eva is our Support Coordinator for the Central area. She looks after Welwyn and Hatfield, St Albans and Hertsmere districts. She has been at Reach Out since January 2023 and came to us from part of the Social Prescribing team in Hertfordshire, so she already had experience of working with socially isolated older people and had referred many of her clients to Reach Out for volunteer support!
Eva’s strength is having a wealth of knowledge of other charities and where to refer our clients to if they need more help. She volunteers in her free time and brings a wealth of knowledge to her colleagues. Her energy and enthusiasm are infectious, and she is always looking for new opportunities for her clients and volunteers!




Nikki is our Support Coordinator for East Herts and Broxbourne. She is the newest addition to the team, having joined us in Summer 2023 and has fitted in amazingly! She has really hit the ground running! Nikki used to work in the sports travel industry and volunteered during the pandemic so has first-hand experience of the being a volunteer with older people and in a larger group during the pandemic.
Nikki’s strengths are that she has great confidence and is a fantastic organiser. She who really enjoys meeting clients and volunteers and has a strange but hugely helpful love for all the admin behind the scenes! She has brought a fresh perspective to the team and has great ideas for celebrating all the amazing client and volunteer activities – including sharing on our social media!


If you live in North Herts or Stevenage call us on 07780 304068


If you live in East Herts or Broxbourne call us on 07435 549130


If you live in Welwyn & Hatfield, St Albans or Hertsmere call us on 07917 978728

If you live in Watford, Three Rivers or Dacorum call us on  07780 313651

For General Enquiries you can contact our main office on 01462 689403